Call Centre Automation
AI routing, summaries, quality scoring and voice agents for your contact centre.
Call Centres
Zendesk Talk automation & AI integration
AI and automation for Zendesk Talk: ai call summaries into your crm, smart routing and voice agents.
What we automate on Zendesk Talk
We connect Zendesk Talk to the rest of your business and add AI where it removes manual work: reading, answering, updating records and reporting. Every build includes guardrails and human approval for high-risk actions.
Common workflows
- AI call summaries into your CRM
- Smart routing and voice agents
- Quality scoring on every call
- Callback and follow-up automation
Connect Zendesk Talk with
Part of
FAQ
Common questions
Are you an official Zendesk Talk partner?
We integrate with and implement Zendesk Talk for our clients. We are not presenting this as an official partnership.
Can you connect Zendesk Talk to our other systems?
Yes. We connect it to your CRM, payments, inbox and reporting through official APIs and webhooks, and agree the scope in your proposal.
Which package fits this?
It fits in our Launch, Scale, Transform and Custom packages. The discovery call confirms which one suits your scope.
Tell us what you want to change
Ready to rework your business for AI?
Book a discovery call, or start with the free AI readiness assessment.